Important Information for International Customers

When shopping with us, we want to ensure you have the best possible experience. To help you understand the costs involved in your purchase, please review the following information regarding taxes and customs duties:

For Customers Within the European Union (EU):

  • Inclusive Pricing: All prices displayed on our website for customers within the EU include Value Added Tax (VAT).
  • No Additional Charges: There are no additional taxes or customs duties for deliveries within the EU. The price you see at checkout is the final price you pay.

For Customers Outside the European Union:

  • Exclusions Apply: Prices displayed on our website do not include any local taxes, customs duties, or import fees for orders shipped outside the EU.
  • Customer Responsibility: Any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.
  • Check Local Regulations: We recommend contacting your local customs office for detailed information about import duties, taxes, and regulations prior to completing your purchase.
  • Customs Declarations: We are required by law to declare the full value of the items and mark them as merchandise. We cannot declare your order as a gift or undervalue the items to reduce your customs duties.
  • Delays and Additional Costs: Customs clearance procedures may cause delays beyond our original delivery estimates. Any additional costs resulting from customs delays are also the responsibility of the recipient.

How to Avoid Surprises:

  • Research Before Purchase: Please ensure you are aware of the potential customs fees and taxes in your country.
  • Budget Accordingly: Factor in any possible additional costs when planning your purchase to avoid unexpected expenses.

We appreciate your understanding and cooperation. If you have any questions or need further assistance, please contact our customer support team. We are here to help you have a smooth and enjoyable shopping experience.

Thank you for choosing us!